SUNCAST MANUFACTURER’S WARRANTY

This Manufacturer’s Warranty applies only to Suncast Products purchased in the UK, EU, and Switzerland.

Suncast Corporation (Suncast) warrants to the original end-user owner (purchaser) of a Suncast product that the product will be free from defects in manufacturing or materials for the warranty period. The warranty is non-transferable and only valid to the original end-user owner (purchaser). This warranty only applies to defects that cause a failure in the form, fit, or function of the product. To determine the length of the warranty period for a particular Suncast product, please refer to the product’s original Suncast label, packaging, manual, or website. If no warranty period is stated, then the warranty ends ninety (90) days after the original date of delivery. The warranty is only valid for new Suncast products. The warranty does not apply to items purchased in “open box”, “like new”, “used”, “damaged” or like condition. The warranty is voided on items purchased on “clearance”, sold as defective or deficient, and floor models or items assembled or used for demonstration or display purposes. Suncast reserves the right to require photographic proof of defect and other relevant information. The warranty is voided by nonconformance with the product’s manual, guides, warnings, foundational requirements, or other instructions for assembly and use.

To make a warranty claim, the original end-user owner (purchaser) must submit the claim to Suncast within the product’s warranty period and provide proof of purchase along with a full description of the failure or defect and photos of the area of concern. Proof of purchase must include the identification of the product, place of purchase, purchase price and purchase date. The claim can be submitted online at support.suncast.com. For additional assistance in submitting a claim, please call us TOLL-FREE (800) 846-2345.

The warranty excludes any defect, failure, or damage arising from ordinary wear and tear, natural aging, discoloration, weathering, sunlight fading, rust, staining, wildlife or household pets, use of third party products, product disassembly, or unauthorized repair, unusual or excessive (high or low) temperatures, reflected sun rays, winds, other weather conditions or acts of nature (including but not limited to, hail, storms, flood, fire, and incidental or consequential damages).

The warranty is voided by any of the following: painting; sandblasting (and use of other abrasives); harsh chemicals; product modifications; industrial or commercial use; misuse; abuse; intentional or reckless acts; improper assembly, handling, or other use not in accordance with guidance, recommendations, and restrictions as provided in the product user manual; or other than normal use intended by Suncast.

For all Outdoor Storage Sheds: To be eligible for and maintain warranty coverage, the product must be assembled on a foundation as outlined in the product’s assembly manual and properly anchored to such foundation. Also, at any time the unit is not in use, the doors must be closed and latched with the latching devices supplied and secured with a padlock. Left and right doors may have different latches, and both must be engaged. Failure to comply will void the warranty. Provided the previously mentioned requirements are met, all Suncast outdoor storage sheds are rated to withstand winds up to 100 kph.

Suncast will in its sole discretion repair or replace only the parts that have failed due to a manufacturing or materials defect. In the unlikely event Suncast determines the entire unit will need to be replaced, Suncast will in its sole discretion either replace the product or refund the original purchase price depreciated on a straight-line basis calculated by the time of ownership divided by the length of the warranty. Replacement parts may not be identical but will be of equal or greater quality.

The statutory warranty rights of the purchaser against the seller of the Suncast products shall remain unaffected by this manufacturer’s warranty.